What can I expect during my first session?

Every first session is tailored to you. Depending on the type of appointment you’ve booked—whether an Assessment or a Treatment—you can expect a thorough consultation, hands-on care from an experienced physiotherapist, and personalised advice or exercises suited to your needs. The exact focus of the session will depend on your goals, priorities, and any findings during your appointment. If you’ve booked an online session, your consultation and personalised advice will be delivered virtually.

Please find a copy of our preparation guide at the bottom of any of the website pages.

How long does the physiotherapy session last?

These sessions may last from 30 minutes to 60 minutes depending on the appointment you have booked into.

How many sessions will I need?

Through discussions with the physiotherapist, this will be advised based on assessment and your goals through your bespoke physio plan. There is also discount options on multiple sessions to make the process more efficient and cost friendly.

Do you provide exercise programmes to do at home or the gym?

You may be provided with an exercise programme to follow at home or in the gym, which will be included in your bespoke physiotherapy plan. Your physiotherapist will go through these exercises with you during your session and review them in future appointments to ensure progress. Your bespoke physiotherapy plan also includes details of your session, diagnosis, aftercare advice, and a clear plan for ongoing care and recovery.

Please find a downloadable copy of our aftercare at the bottom of any of the website pages.

Do you offer treatment blocks?

Yes, this would be an excellent way to get the best out of your physiotherapy journey! Most clients find this is the easiest way to progress safely and effectively. Click book now in the top right to make the most of this exclusive deal!

What areas do you cover for home visits?

The areas covered will include Wolverhampton, Walsall and surrounding areas. If you do not live in these regions, please enquire first via email at info@flexiconnectphysio.co.uk or call on 07590 330512 as this can often change or a physiotherapist may be local to your area on that day.

How should I prepare for my appointment

To get the most from your session, know your medical history, current medications, reason for booking, and your goals. Make enough space around a 6ft by 3ft treatment bed, and keep pets under control (we’re always happy to say hello!). Stay hydrated and have eaten a light meal, allowing time for digestion.

You can download our preparation guide when you book, and an aftercare guide will be sent after your session. Both guides are also available at the bottom of any page on our website.

What is your cancellation policy?

Please find a downloadable copy of our cancellation policy at the bottom of any of the website pages.

What are your terms and conditions?

Please find a downloadable copy of our terms and conditions at the bottom of any of the website pages.

How do I pay?

When booking in the top right corner on each page, you will be redirected to our excellent booking partner who you will complete your booking and payment with. Payments are prepaid and we do not currently accept cash payments. You will also find a helpful guide on our Instagram page @flexiconnectphysio.

Are your physiotherapists registered and insured?

Yes, our physiotherapist has many years of experience in the field. They are registered by The Health and Care Professions Council and The Chartered Society of Physiotherapists and the Chartered Society of Physiotherapists.